🗓 May 2026 · Live Online Course

Basic Course in
Clean Language
& Symbolic Modelling

Learn to truly listen, ask powerful questions, and facilitate deep change. For psychologists, facilitators, and educators.

📅 May 23-24

📅 May 30-31

📅 June 06-07

🕐 10:00 – 14:00Brasilia Time (BRT)

💻 Live Online via Zoom

🎓 Certificate Included

Secure My Spot → View Program

About the Course

What is Clean Language?

As a result of analysing and testing the best global practices, we selected a unique approach known as Clean Language and Symbolic Modelling. This approach enables people to truly listen to and hear each other deeply, reach agreements, learn from one another, and influence each other in a non-violent way.

Through this kind of interaction, we stop spending energy on opposition and begin to use it to implement shared plans. This approach allows coaches, facilitators, and educators to address very complex and challenging issues safely, quickly, and effectively — without moving into therapy — while achieving sustainable results.

The method is based on teaching participants how to gather, organise, and present information using specially designed "clean" questions. A clean question is one that carries neutral attention: a non-judgmental exploration of the current and desired situation.

This approach was developed in the 1980s by David Grove and later adapted for coaching and coaching-style management by his follower Caitlin Walker.

"A clean question is one that carries curious attention — a non-judgmental exploration of the current and desired situation." — David Grove, Developer of Clean Language

intensive days

24h

of live immersion

100%

online & live

≤12

people per group

Caitlin Walker about Clean Language

What You Will Gain

By the end of the program, you will…

A complete foundation in Clean Language with supervised practice built into every module.

🎓

Learn from a Certified Professional

Study with a certified and experienced professional in this field who brings real-world depth to every concept and demonstration.

❓

Master Clean Questions Across Contexts

Study how to work with clean questions across different contexts — from therapy and coaching and facilitation to education and team leadership.

🗺

Build Attentive Information Gathering

Improve your skills in attentive information gathering, identifying the informational landscape, and presenting it clearly to others.

🎯

Identify Desired Outcomes & Motivation

Learn simple tools to identify desired outcomes and people's true motivation for action.

🌀

Decode the Structure of Metaphor

Understand how to uncover the structure behind the metaphors we use to describe our everyday experience.

🔓

Help Clients Access Inner Resources

Learn how to help clients identify the systems (models) that shape their lives, become aware of their internal resources, and achieve desired results.

Why This Matters

The cost of not being heard

A different point of view is often perceived as wrong — or as a threat to our interests, status, safety, sense of belonging, or identity. When we feel threatened, familiar patterns of response are triggered.

This leads to confrontation, loss of time and energy, conflicts, and relationship breakdowns. Clean Language provides a way out: a method for genuine, non-threatening dialogue that creates space for understanding and shared movement forward.

When we feel threatened, we default to:

Criticism
Defensiveness
Contempt
Withdrawal from interaction or sabotage

These patterns lead to opposition, wasted energy, conflict, and relationship breakdowns — all of which Clean Language is designed to prevent.

Program Structure

What you will study

The process is structured sequentially: the results of one exercise are naturally used in the following.

Introduction to Clean Language

What is Clean Language and why study it?
What is metaphor, and why are metaphors important?
Metaphors people use in everyday language

Core Skills of Symbolic Modelling

Clean set-up (clean intention and positioning)
Clean questions: what they are
Attention: types of focus, quality of attention, managing attention
P.R.O. model – constructive goal setting
Drama Triangle: problematic interaction patterns
Triune Brain: the neurobiology of interaction
Clean questions for development
Resources: detection, description, development and application
Successful strategies: detection, description, development and application
Clean feedback
Developmental tasks
Building a metaphorical landscape in space and time
Clean start and finish

In the process of completing tasks, participants receive feedback from other participants and presenters. Group size: up to 12 people.

Who Is This For

This course is designed for

Anyone who works with people and wants to communicate more effectively, listen more deeply, and facilitate real change.

🧭

Coach, Consultant & Facilitator

Looking for a powerful, effective, and elegant method of interaction and promoting positive change.

👨‍👩‍👧

Teacher, Parent & Partner

Seeking an environmentally friendly approach to communication and meaningful personal relationships.

💼

HR & Team Leader

Wanting to improve one-on-ones, team dynamics, project communication, and performance conversations.

🚀

Leader & Manager

Who wants to develop employees' ability to think and act independently.

🛠

Curious Learner

A person who enjoys mastering new, powerful, super-efficient tools for working with various patterns of thinking.

🌿

Helping Professional

A specialist striving to improve their professional level with a clean, client-led approach.

Your Coaches

Who you'll learn from

Certified professionals with years of practice in Clean Language and Symbolic Modelling.

Svetlana Shapovalents

Lead Facilitator & Founder

Professional certified coach, business coach, and facilitator
Certified Clean Facilitator in individual and group format with the right to teach
Author of the #DramaFree direction in Clean Language and Culture of Communication
More than 25 years of experience in international corporations
Member of the pedagogical staff of the family school
Mom, wife, daughter
Founder, Ideal Inspirer and Managing Partner of the Ancora Imparo Project

Paulo Chesini

Co-Facilitator

Clean Language practitioner and co-facilitator
Translator
Hipnotist
Psychotherapist
Solution-Focused Brief Therapist

Investment

Course Investment

Spots are limited to ensure quality in supervised practice sessions.

Early Bird

R$ 2000,00/ person

Until April 30, 2026

6 days of live immersion
24 hours
Digital course materials
Session recordings
Certificate of completion

Frequently Asked Questions

I've been on the #DramaFree course. What will the Basic Course give me? What's the difference?

Coming to the Basic Course having already completed #DramaFree is a huge advantage! #DramaFree introduced you to how to use Clean Language in everyday communication. The Basic Course will provide a deep, systemic foundation and teach you how to correctly formulate and apply Clean questions at a professional level.

I didn't attend #DramaFree. Can I still join the Basic Course?

Of course! The Basic Course is designed to stand on its own. You'll get a thorough introduction to the approach, deep practical knowledge, and the opportunity to join a growing community. Afterward, attending #DramaFree is always a great next step to deepen and expand your knowledge in everyday life.

I'm not a psychologist or coach — I'm an ordinary person. Can I still benefit?

Absolutely. This course was created specifically for parents, couples, managers, teachers, and everyone looking to improve the quality of their communication. No special background is required — you'll leave with practical, immediately applicable tools for non-violent, effective interaction.

Will I receive a certificate?

Yes. All participants who complete the course receive a digital certificate from Ancora Imparo confirming attendance and completion of the Basic Course.

Can I watch the recordings after the course?

Yes. Recordings of all sessions are available for at least 6 months after the course ends.

Basic Course inClean Language& Symbolic Modelling